Have a question? Don't hesitate to give us a shout. By phone or email, we're happy to take your questions and answer them as best we can. Be sure to sign up for our Auto Bill Pay service. Just another example of how we make things simple.

simple power customer care
We're here to help. Please choose from the list below based on your needs.
Se Habla Español.

To sign up for new service
Contact us at (888) TX SIMPLE (888-897-4675)
Visit our Rates & Plans page on this site.
Or, for business service, email business@simplepower.com

For billing questions
Contact us at (888) TX SIMPLE (888-897-4675)
Or, email billing@simplepower.com

For general questions
Contact us at (888) TX SIMPLE (888-897-4675)
Or, email care@simplepower.com

Please send payments to:
Simple Power, L.P.
P.O. Box 203712
Houston, Texas 77216-3712

emergency contact information
TO REPORT A POWER OUTAGE, PLEASE CHOOSE YOUR PROVIDER BELOW

Contact CENTERPOINT service territory at 1-800-332-7143

Contact ONCOR service territory at 1-888-313-4747

Contact AEP service territory at 1-866-223-8508

Contact TNMP service territory at 888-866-7456

Contact SHARYLAND service territory at 1-956-668-9551

Simple Power Terms of Service
If you have a TOS ID from a renewal letter or from your invoice, you may enter it below to view your Terms of Service.

Simple 1 Historical Rate Info
Standard Variable Historical Rate Info

For Terms of Service to our current offerings, please select one of the links below.

Simple 1
Simple 1 Hybrid
Simple 1 Pure Green

Simple 6 Plan
Simple 6 Hybrid
Simple 6 Pure Green

Simple 12
Simple 12 Hybrid
Simple 12 Pure Green