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AUSTIN, Texas, September 16, 2009 — Less than two years after their official launch, Simple Power is #1 among Retail Electric Providers (REP) in Texas as rated by the Public Utility Commission of Texas (PUCT) complaint statistics. This means Simple Power has tied for the lowest number of customer complaints among Retail Electric Providers in Texas. It doesn't stop there; Simple Power also has a Better Business Bureau (BBB) rating of A-. Both ratings are clear indications that Simple Power is on its way to becoming Texas' #1 Retail Electric Provider.
The PUCT Scorecard and BBB's rating systems are both great examples of a REP's reliability and commitment to service. The PUCT Scorecard is designed specifically to rate a company's Customer Service level. The Scorecards focus on a 6-month rolling average of complaint ratings per 1000 customers relative to other companies. While the BBB takes into consideration several other areas such as length of time business has been operating, whether the business is a BBB accredited business, business' overall complaint history with BBB and whether complaints have been resolved in a timely manner. Of the 27 REP's in Texas, Simple Power remains in a top position tying for 1st on the PUCT Scorecard and an A- rating by the BBB.
Simple Power's founders are committed to providing value in not just price but also in the quality of service. Simple Power continues its quest to empower its customers by making sign up, payment and account management simple all while keeping down costs!
About Simple Power
Simple Power is a Texas retail electric provider that gives customers a smart alternative to their current electricity service. The Austin-based company offers low rates that can save customers up to 20% each and every month, combined with simple sign-up, easy-to-understand billing, and convenient account management. With great prices, convenient rate plans, reliable service, and nice people, Simple Power makes choosing an electric company easy. Its electricity made simple. For more information, go to www.simplepower.com or call 1-888-TX-SIMPLE (1-888-897-4675).
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Simple Power is a proud sponsor of the Round Rock High School Baseball team. Go Dragons! Check them out at www.dragonbaseball.net
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